FAQ

SHIPPING & DELIVERY

Shipping will be sent through USPS. Tracking number will be sent to each of our NOWARA customers once product has been sent. Give 2-3 business days for items to be shipped off.  Every order ships directly from Arkansas, and will be process within 3 business days of order date. 

 

RETURNS

You may return your purchase within 14 days of receipt for 100% money back guarantee, excluding shipping and handling. You may not return purchased items that were on sale and/or purchased during flash sales (ie Cyber Monday), or when discount code is applied at checkout. Please email service at info@nowara.com and include your original order number, what product(s) you are returning, and your name. Wrap the package carefully. All return products must be in original condition and packaging; otherwise, additional charges may be applied. Return the product using your preferred shipping method to our address. Save your return tracking number, and if possible, e-mail it to us so we can track the return. It is important that you save the tracking number and that you insure the return package in case there are any issues during transit.  Please note: unless the return or exchange is due to an error on our part, we cannot refund shipping and handling or gift-wrap charges. We will issue a full refund for the original purchase after we check the product. 

That's our NOWARA promise! 

TRACKING YOUR ORDER

Once you have purchased your order give 2-3 business days for items to be shipped to you. Once item has been shipped you will receiving tracking number via email to ensure you have access to track all of your lovely items from us! Remember: NOWARA Co is not responsible for customs, duties or tax fees incurred on any international deliveries. 

Privacy Policy--100% SECURE ORDERING 

This privacy policy sets out how NowaraCo uses and protects any information that you give NowaraCo when you use this website. NowaraCo is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. NowaraCo may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. We may collect the following information: name, contact information including email address, demographic information such as postcode, preferences and interests, other information relevant to customer surveys and/or offers. 

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. 

Outside Website Links

 Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. 

Terms & Conditions

TERMS OF USE

Welcome to our NowaraCo shopping site. We provide this site to you subject to the following terms of use (“Terms”). If you visit or shop at this site, you accept these Terms. Please read them carefully.

 

COPYRIGHT

All content included on this site, such as text, graphics, logos, button icons and images, is our property or the property of our content suppliers and protected by United States and international copyright laws. All software used on this site is our property or the property of our service provider or its suppliers and protected by United States and international copyright laws.

 

LICENSE AND SITE ACCESS

We grant you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with our express written consent. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) without our express written consent. You may not use any meta tags or any other "hidden text" utilizing our name or trademarks without our express written consent. Any unauthorized use terminates our permission or license.

 © 2017 NOWARA Co. All Rights Reserved.